Shipping Policy

SECRD Shipping Policy

Welcome to SECRD Smart Home Security! We appreciate your trust in our products and services. To ensure a seamless shopping experience, please review our shipping policy below.

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly extended, but we strive to dispatch your order as quickly as possible.

Shipping Methods

Standard Shipping

  • Estimated Delivery Time: 5-7business days
  • Tracking: Limited tracking information available

Express Shipping

  • Estimated Delivery Time: 5-7 business days
  • Tracking: Full tracking available

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before confirming your purchase.

Express Shipping Details

For customers who opt for express shipping, your order will be prioritized for faster processing and dispatched via a reputable express courier service. The estimated delivery time for express shipping is 5-7 business days from the date of dispatch. This option includes full tracking, allowing you to monitor the progress of your shipment in real-time.

Tracked Shipping

All our shipping options, including express shipping, come with tracking capabilities. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

International Shipping

SECRD Smart Home Security currently ships to a variety of international destinations. International shipping times may vary, and customers are responsible for any customs duties or taxes applicable to their orders.

Order Tracking

To track your order, please use the tracking number provided in the shipping confirmation email. If you encounter any issues or have questions about your shipment, feel free to contact our customer support team at support@secrdsmart.com.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at:

SECRD Smart Home Security Email: info@secrdsmart.com 

Thank you for choosing SECRD Smart Home Security!